In Marketing
Multi-channel marketing communications - all in one!
Christmas in July!
Just like the title says it was Christmas in July for me today! I received a great surprise in the mail this morning while in a marketing meeting. It was a package from my favorite cookie company Cheryl & Co. (If you have never tried these cookies before definitely put it on your bucket list!)
The package contained a box of 6 of their cookies. Also, there was small card with a message from the salesperson that I did business with last year while ordering our company holiday gifts.
Why did I think this package was so great? Well, because for one thing I wasn’t expecting such a nice treat (Hint, hint to my boyfriend)! But I really thought this was a great marketing effort. I have ordered from them multiple times. Yes, they have a great product, but their customer service is absolutely excellent. This was another example of that.
This treat helped to put them back in my mind… Sure, it’s July. But before we know it, it will be time to order treats for our customers once again. Also, their package prompted me to go check out their website to see if they have any new items that I may not have seen yet.
So…. When it comes to your marketing efforts, are there any small things you can do today to get your customers thinking about you in a good way?
Tell Me What You’ll Give Me
In today’s world, it is commonly accepted that most people are a bit more cautious before they purchase items. Sure, we are all prone to the occasional impulse buy – after all, we’re only human (“Wife = more concert tickets!?!?! Me = sorry, honey. It happened. Again.”)
But for the most part, we are all pausing and doing a bit more research before we actually put money down to acquire a product or a service.
For companies that are selling, it is vital to share as much compelling information as possible in regards to what you can provide.
I recently received a subscription renewal form from The New Yorker magazine. For a low-price of $39.95, I would receive the obvious: a one-year subscription. Now, I love that magazine. However, there are a lot of other magazines that I enjoy. I can’t buy them all. So, the question is — why should I pay for The New Yorker?
Well, I think they did a great job of trying to push me to reach for my wallet. They provided a list of additional benefits that I would receive as a subscriber, other than the obvious. Below is a picture of the list:
If you are a service provider that is trying to sell print or other marketing-related services to your clients, this example may prove helpful. Perhaps you only sold the printed pieces in years past. But now, you are trying to sell a marketing campaign or solution.
If you simply sell it as “a postcard with a Personalized URL”, you may not be providing enough of an incentive.
For example, you could list out the following benefits:
- Direct Mail piece with multiple calls-to-action (Web, Phone, BRC)
- Hosted landing page that allows people to respond via the web
- Real-Time Access to Reporting Dashboards to see who is responding
- Ability to Instantly Route Leads to Multiple Sales Reps
- Lead Qualification based on Answers
- Automatic Fulfillment (Hardcopy and Electronic options)
- Viral Marketing plug-ins (“Tell an Associate” option)
- Integrate with Social Media (Ability to share the Response link on Facebook, Twitter, etc)
- Multi-Channel Approach (email sent out to non-responders of the direct mail piece)
These are just a few of the additional benefits that many service providers can offer their clients today. While listing those may not guarantee you sales, it certainly may help your prospects to truly visualize what they could receive by purchasing your services.
Sir Speedy of Tampa using interlinkONE’s Software
We are happy to share a new case study for you to enjoy.
WhatTheyThink.com has just posted a new case study that tells how Sir Speedy of Tampa is using interlinkONE’s QReateAndTrack QR Code Software to better their customer service.
“Sir Speedy of Tampa will use the application to expand its marketing and fulfillment services, increasing sales opportunities and enhancing the scope and profitability of its customers’ sales and marketing campaigns. Sir Speedy selected interlinkONE’s QR Code solution for its ability to offer marketing solutions that truly manage and measure each component of the campaign from start to finish.”
QR Code Case Study: A & M Label
We are happy to provide a new case study for your to enjoy.
A&M Label was kind enough to provide a few details about how they are using QR Codes to grow their business.
“Our company has a history of being on the cutting-edge of new technology, so when we first heard about QR Codes we began researching, seeking providers that not only offer the Codes but take it one step further with tracking and traceability capabilities,” said David Platz of A&M Label. “Knowing which products are being looked at, by whom, when, and how often, helps businesses see what’s selling and what’s not, which is valuable information for implementing marketing initiatives. Being able to offer this service to our customers would be just one more way to ensure we are adding value to the partnership.”
John Foley, Jr. speaking at PIM
On Tuesday, August 2nd, John Foley, Jr. CEO of interlinkONE will be speaking at the PIM Summer Management Conference in Southfield, MI,. If you’ll be in the area, we hope to see you there too.
- John Foley, Jr., will be presenting “Transition from Print Service Provider to Marketing Service Provider”
Here is an overview of what John will be discussing:
- Transition from Print Service Provider to Marketing Service Provider
- Using Social Media to Build Business
- Multi-Channel Marketing
- Integrated Marketing
- Marketing and Data Management
- Emerging Technologies for Marketers to Embrace
For more information about the PIM Summer Management Conference event, you can visit their website at http://www.print.org/Index.cfm





