Many marketing departments should consider using automated marketing solutions. While automated may make it sound as if you are using computers to take over the marketing department duties, there’s no loss of control with automated marketing, in fact you’ll gain more control than before. When done correctly, automated marketing platforms should be an extra pair of hands for your marketing […]
Working from home is appealing to a lot of people that have the option. It’s also very convenient if you have other obligations, children, or don’t feel well but still need to get work done for the day. Focusing can be a struggle due to so many temptations and other distractions in the comfort of your own home. Here are […]
If your business wants to improve its customer service practices, then it’s time to take a technological approach.
From mobile outreach to social media, technology is helping businesses of all kinds take care of their customers’ needs.
Here are some of the ways your business can use technology to improve its customer service department:
Text Message Customer Service
With more and more customers carrying […]