Keeping a Consistent Voice

There has never been a greater need to communicate effectively across a range of channels. The world of marketing is changing fast, and staying abreast of the changes can seem like a daunting task. Perhaps one of the biggest challenges in adapting to the range of new channels such as the proliferation of social media, is finding and keeping […]

Where is Social Media Giant Facebook Headed this Year?

facebookSocial media is ever changing and constantly providing a multitude of benefits for individuals and businesses.

The largest social media network to date is Facebook, though others like Twitter, Google+ and Pinterest are only just behind. In the last few years, there have been a lot of […]

Exceptional Customer Service Brewed Daily at my Dunkin Donuts

Customer service is one part of a business that should never be overlooked. Your customers are the most important part of your business and each customer should be treated with kindness and respect. Especially around this time of the year, I really appreciate when companies and employees go out of their way to make a customer feel appreciated. Often, […]