In Business

Multi-channel marketing communications - all in one!

Using Direct Mail to Promote Online Activities

AuthorPosted by Jason Pinto Dateon Wednesday, August 25, 2010 Timeat 8:16 AM Categoriesin Business, Marketing

The Mailing and Fulfillment Service Association (MFSA) has been around for more than 88 years. As you can tell from their name, their primary objective is “working to improve the business environment for mailing and fulfillment companies”.  (Full disclosure: interlinkONE is a Gold Partner in the MFSA Vendor Program)

Yes, traditional mail and fulfillment has been their focus for a long time. However, they are not shying away from using online tools to help them accomplish their objective.

I received a direct mail piece from MFSA this week. It contained an invitation to their New England Chapter meeting in September. The mailer listed costs, registration options, an overview of the agenda, and I also believe a choice of chicken or prime rib (Okay, I made that last one up).

However, one of my favorite pieces of content on the mailer was a line that said “Join the New England Chapter Group on LinkedIn“. The familiar LinkedIn logo was placed next to this line of text.

I am quite familiar with MFSA — I’ve attended conferences, I receive most of their email newsletters, I’ve been to chapter meetings, and I visit their website. However, I was not yet aware that there was a LinkedIn group for the New England Chapter. It is certainly possible that I have completely overlooked advertisements about it on those other channels.

However, for some reason, seeing the note about it on the direct mail piece caught my attention. I joined the group that day.

People see, hear, touch, and smell more marketing messages than ever before. We are all competing to find ways to get our message noticed.

In a multi-channel world, I think MFSA just did a great job of that.

The Direct Mail piece

The Promotion of the LinkedIn Group


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Cooking Up Success in the Marketing Kitchen

AuthorPosted by Jason Pinto Dateon Monday, August 23, 2010 Timeat 11:47 AM Categoriesin Business, Marketing

NOTE: This post originally appeared in Pinto’s Beans of Marketing Wisdom blog

Chef Ramsay

Thanks to Hulu, I’ve been watching a lot of Chef Ramsay’s shows recently.

I’ve been on a steady diet of Kitchen Nightmares, Hell’s Kitchen, and most recently, Master Chef. (If you held my hand to the fire, I’d say that “Kitchen Nightmares” is my favorite.)

As you may have noticed by my absurd use of puns in that last paragraph, those shows are having a heavy influence on me. The effects of watching that many cooking-related shows can also be seen in other areas:

  • Vocabulary: I am now using many of Chef Ramsay’s sayings when describing food. While these aren’t necessarily new words, I now love using the word “fresh” to describe good food and I wear a disturbing cringe on my face when i refer to “frozen” food. I have also been fighting the urge to yell “Get out of my kitchen!!”.
  • Awareness: I have been introduced to a variety of mouth-watering-inducing meals that I have never tasted, but have become completely obsessed with. Beef Wellington, you are in my target!
  • Actions: Yes, my wife can attest to this: I have greatly increased the amount of time that I spend in the kitchen. In fact, I actually attempted to cook up a honey-mustard glaze yesterday to accompany grilled chicken. (Unfortunately, the finished product earned the name “Chicken Swimming in a Honey Mustard Soup”)

Now, I am not trying to say that simply watching hours of cooking-related shows has made me an expert, or even an average cook. But my new “association” has absolutely affected my life.

Finding Help in the Kitchen of Marketers

To grow business in today’s economy, many service providers that traditionally offered print, mail, or fulfillment are now seeking to offer additional marketing services to their clients. To do this, they certainly may need to make investments in software and hardware. However, it goes beyond that.

Discussing and selling a multi-channel marketing campaign means that we will be talking a new language… it means that we must be aware of things that are happening in the “marketing” world, as opposed to just circles that discuss print. It also means that we need to walk-the-walk.

To do this successfully, we must make changes when it comes to our associates. Here are few ways that we can do this:

  • We must read magazines that specifically discuss marketing topics and website design.
  • We must subscribe to newsletters share insight on the world of mobile marketing and best practices for email campaigns.
  • We should read posts from bloggers that are engrossed in all-things-marketing, and that freely share tips, tricks, and best practices.
  • We should look at attending trade shows and joining associations that are focused on the marketing.

Yes, the people and things that we associate with do have an effect on us. This applies to all fields, activities, age groups, etc.

A change in association may not make us an instant-expert, but it absolutely can put us on the path to becoming a legend one day.

Photo Credit: http://commons.wikimedia.org/wiki/File:Gordon_Ramsay.jpg

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@MBossed and our QReate & Track Software

AuthorPosted by Jason Pinto Dateon Thursday, August 19, 2010 Timeat 12:40 PM Categoriesin Business, Technology

Ryan McAbee writes a very dynamic blog that covers the world of print media.

Along with frequent posts on m-bossed.com, he is quite active in sharing helpful information on his Twitter account.

Recently, Ryan used our QReate & Track software application. That tools allows companies to generate QR Codes and then measure their effectiveness.

Ryan was kind enough to post an article on his blog where he discusses his experience with using our software.

Please feel free to check out the article here >>

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Keeping Up With Activities at #InterACT

AuthorPosted by Jason Pinto Dateon Wednesday, August 11, 2010 Timeat 11:49 AM Categoriesin Business, Marketing

If you are like me, and have not been able to attend the InterACT conference in Chicago this week, we can all be thankful for the attendees that are sharing what’s happening at the show via social media.

For one, there have been many items posted by the attendees and speakers on Twitter. Simply search for tweets that carry the hashtag #interact, and you will find a treasure-trove of quality quotes and learning points that the attendees have been treated to.

Here are a few of my favorites so far:

Why include video as part of a marketing campaign: It is intimate, immediate, integrated, interactive, immersive, inexpensive. #interact

bryanyeager    Vertical-focused, turn-key solutions for SMBs another big opportunity for service providers (I've seen it first hand) #InterACT

johnfoleyjr    Barb Pellow @infotrends kicks off the #interact conference. She opens with "your customers are always on! Perform multi-channel marketing.

Another one of the prolific tweeters that is in attendance at the InterACT conference is Heather Fletcher of Target Marketing magazine.

She posted a great recap of Day 1 of the show here. She analyzes and provides a number of wonderful quotes on the topic of what are marketers doing right, and what are they doing wrong.

To all those that are at InterACT and continue to share this type of wonderful information, I send to you a major THANK YOU.

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The Mobile Invasion

AuthorPosted by Jason Pinto Dateon Friday, August 6, 2010 Timeat 2:53 PM Categoriesin Business, Marketing, Technology

During the upcoming weekend, I’d like you to look around a bit. Perhaps it’s while you grab a coffee, travel on public transportation, or attend a sports event or concert. As you watch what others are doing, I am quite sure that you will come to this conclusion: more and more people are carrying and using smart phones.

Mobile Marketing Watch published the results of a study by Nielsen that confirms this. In fact, the title of the post is “Android, Smartphones Invading U.S. With A Vengeance“.

Here is the chart that pretty much sums up what we all know, or will know, after this weekend :-)

There is no need for anyone to believe that the growth of smart phones will slow down anytime soon.  Thus, if we are a printer, mailer, fulfillment house, or some other sort of marketing services provider, we must do everything we can to ensure that we ride this same path upwards.

  • It might be with QR Codes: 2-D barcodes that help make print interactive and provide measurement.
  • Perhaps it’s finding ways to incorporate calls-to-action on printed materials that require SMS/Text-Messaging.
  • It may also mean finding ways to communicate with our prospects and customers via text.

Sure, this type of change will affect our business in various ways. If we are driving people to the web on their mobile phones, it would be wise to point them to mobile-optimized landing pages. If we are communicating via SMS, we may need to invest in new technology or a service.

But as the Nielsen study helps us to see, people are investing in smart phones. If we make the necessary investments to keep up with them, we may reap the benefits quickly.

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