Does Your Business Have a Technological Edge in Customer Service?

If your business wants to improve its customer service practices, then it’s time to take a technological approach.

From mobile outreach to social media, technology is helping businesses of all kinds take care of their customers’ needs.

Here are some of the ways your business can use technology to improve its customer service department:

Text Message Customer Service

With more and more customers […]

By |September 28, 2015|Business|1 Comment|

How To: Handle a Public Complaint

No matter what type of business or what the size, there are always going to be customer complaints to deal with, and unfortunately, some of those may be public. Whether or not you believe particular complaints are justified, you need to be prepared on how to take on the situation in a professional manner. How you handle mistakes is […]

Free Book Signings, Roundtable Discussion, and New Session Thanks to Canon U.S.A.’s Support at Graph Expo 2015

(Wilmington, MA, September 10, 2015) – Thanks to the generous support of Canon U.S.A., Inc., interlinkONE announced today that there will be multiple free events taking place at Graph Expo 2015 in Chicago on Tuesday, September 15, 2015. Hosted by John Foley, Jr., the events include three free book signings, a roundtable discussion, and a captivating Business Transformation session […]

By |September 10, 2015|Events|0 Comments|