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Does Your Business Have a Technological Edge in Customer Service?

If your business wants to improve its customer service practices, then it’s time to take a technological approach.

From mobile outreach to social media, technology is helping businesses of all kinds take care of their customers’ needs.

Here are some of the ways your business can use technology to improve its customer service department:

Text Message Customer Service

With more and more customers carrying […]

The Mobile Revolution is Your Business

Has your business joined the mobile revolution?

With insights specialist Nielsen pointing out that people spend more hours per week accessing the internet by smartphone than by PC, it’s clear that your customers are getting more mobile. That means that your business needs to get more mobile too.

What are some of the ways your business can join the revolution and stay […]

Some Asian Companies Marketing Winning Brands

Asian companies of all kinds are focusing on marketing, which is resulting in increased sales.

From social media marketing to mobile marketing, countries such as China, Japan, and Taiwan are using social media to reach more customers than ever before.

Here are just a few ways top Asian companies are marketing winning brands via social media:

Social Media and Asian Audiences

In order to […]